Last updated: 16 June 2025
At U Can – Adapted Water Sports Camp, your privacy matters to us.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, join the waitlist, or take part in our activities. It also tells you about your rights under the General Data Protection Regulation (GDPR).
The camp is organised by LanzAbility in collaboration with Aò! Experience.
U Can
Avenida Las Playas, Tías, 35510, Lanzarote, Spain
Email: ucan@ucan-international.com
We are responsible for collecting and processing your personal data in connection with the U Can camp.
We may collect and process the following personal information:
Your full name
Email address
Country of residence
Optional: disability/access needs
Phone number
Emergency contact details
Health and accessibility information relevant to the camp
Travel preferences (e.g. flight or accommodation needs)
Payment information (processed securely by third-party providers)
IP address
Browser type and device information
Website usage data (via cookies – see Section 7)
We only use your personal data for specific, lawful purposes, including:
To manage your waitlist registration and communicate with you
To organise and coordinate your participation in the U Can camp
To personalise activities and ensure safety based on your needs
To arrange adapted services (e.g. transfers, accommodation)
To respond to your inquiries and provide customer support
For internal analytics and improvement of our services (in anonymised form)
We do not sell or rent your personal data.
We process your data under the following legal bases:
Consent – when you voluntarily give us information (e.g. waitlist or contact form)
Contract – when we need your data to organise your participation
Legal obligation – e.g. keeping records for tax or insurance purposes
Legitimate interest – e.g. improving our services, ensuring safety
You can withdraw your consent at any time by contacting us.
Your data will be accessed only by staff involved in organising the camp. We may also share relevant details with:
Our activity partners (Aò! Experience instructors and guides)
Accommodation providers (only with your consent)
Medical professionals or emergency services (in case of emergency)
Secure payment processing platforms (e.g. Stripe or PayPal)
All third parties are contractually obliged to protect your data in line with GDPR.
Waitlist data: Up to 18 months after sign-up
Booking data: Up to 5 years for legal and insurance purposes
Photos/videos: Only if you’ve given consent; you can withdraw it at any time
We review our retention policy regularly and securely delete data no longer needed.
Our website uses essential cookies to function properly, and analytics cookies (e.g. Google Analytics) to help us understand how visitors use the site.
You can control cookie settings through your browser or accept/reject optional cookies via our cookie banner.
You have the right to:
Access your data
Correct inaccurate or outdated information
Request deletion of your data
Restrict or object to processing
Withdraw your consent at any time
File a complaint with a data protection authority
To exercise any of these rights, email us at ucan@ucan-international.com.
We use up-to-date security measures (e.g. SSL encryption, secure servers, and limited staff access) to protect your personal information from loss, misuse, or unauthorised access.
We may update this Privacy Policy to reflect changes in law or how we operate. Any significant changes will be clearly communicated on this page and via email if appropriate.
If you have any questions about your privacy or how we use your data, please contact us:
LanzAbility
Email: ucan@ucan-international.com
Copyright U Can 2025